Effective Online Crisis Communication: A Massive Challenge for your Institution Strategies · Evaluation · Social Media
Many communication departments in public institutions and companies are increasingly facing crises. In order to be able to communicate quickly in times of crises, a professional presence on social media platforms is vital. However, these social media platforms can also be the start of a crisis, for example, in the case of shitstorms.
This 2-day event is part of the Communication Days 2020.