International Seminar Post-Crisis Communication Social Media Strategies for Brand Strengthening

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Strategies · Evaluation · Social Media

How long should you communicate a crisis? When is the right moment to "go back to normal"? How can you use social media to rebuild or strengthen your brand?


Now, in the new and more digital reality, your effective online presence is more important than ever.

More details
about this event:

Interactive Sessions focus on: 


  • Establishing effective crisis responses and reputational resilience 
  • Containing an online crisis before traditional media gets involved

Key learnings:


  • Timeline of a crisis – how to prepare and when is it over 
  • Communication and crisis strategies 
  • Build trust with internal and external stakeholders 
  • Managing Social Media in time of a crisis 


Who is this seminar for?

Directors, Heads of Departments or Units, Spokespeople, PR and Communication Officers, Communication Coordinators, Advisors, Chief Specialists, Crises and Risk Managers and other members of staff in departments such as:


  • Public Relations/Affairs/Information Communication
  • Public Diplomacy External and Media Relations
  • Social Media Crisis Communication
  • Risk Management From organisations such as
  • International and European Institutions National and regional public authorities
  • Local public authorities
  • NGOs
  • Associations and foundations
  • Higher education and research institutions
  • Public affairs agencies
  • Public transport companies
  • Consulting companies
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