International Practical Seminar Social Media in Times of a Long-Lasting Crisis


Social Media in Times of a Long-Lasting Crisis

Social Media plays a significant role in communicating a crisis, externally and internally. Research shows that more than 50% of people, especially younger demographics, search for relevant information on crisis development on various social media channels, rather than newspapers. In effect, you are communicating to a broad audience and need to be sure that your content is as objective and independent as possible.

More details
about this event:

This online seminar is designed to equip you with the information and recommendations on best approaches to communication during a long-lasting crisis.

Maximise the impact of your social media channels by doing the right things right for your institution and its specific target audiences.

  • More flexibility in terms of time and space
  • Less costs due to omitted travel expenses
  • More targeted consideration of individual requests
  • Clearer focus on essential content
  • Access to additional materials provided by us

What will you learn at this Practical Seminar?

  • Optimising the use of online communication channels in long-lasting crisis
  • Communicating to multiple audiences
  • Supporting and motivating your team in difficult times
  • Reacting promptly, rightly and effectively to new developments of a crisis
  • Containing a crisis within the online world
  • Evaluating your online crisis communication activities
  • Being creative in times of social distancing

Who is this seminar for?

Directors, Heads of Departments or Units, Communication and Information Officers, Communication Experts, Social Media Managers, Editors and other members of staff

From departments such as:

  • Online and Social Media
  • Digital Communication
  • Information Office
  • Press Office/Media Relations
  • Online Editorial Team
  • Internal and External Communication
  • Public Relations (PR) and Public Affairs
  • External Relations


  • International and multilateral organisations
  • European Institutions
  • Executive Agencies
  • National and regional Public Authorities
  • Local Public Authorities
  • Universities
  • Health Institutions